If you have a query regarding an online order, please visit our FAQ's page where you can quickly find answers to most questions.
WRITE TO US.
The best way to contact us is by email as this enables us to investigate and resolve your enquiry much more efficiently. Please use the enquiry form below and try to be as specific as you can. You will receive an acknowledgement email immediately and we aim to resolve queries as quickly as possible.
If you have a general question which does not relate to an order, please also use the enquiry form.
Still not found the answer you’re looking for? No problem.
Contact us by phone: 0116 319 6776 (UK Landline)
If you are not able to email us, you can call our friendly customer service team in Leicester, United Kingdom. Lines are open 9am-5.30pm Monday-Friday (excluding bank holidays). In most cases, calls to this number should not cost you more than a regular UK landline call.